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Privacy Statement

1. Overview
This document is used to inform website visitors and customers regarding our policies and security. We respect your privacy and take the protection of personal data very seriously. The purpose of this policy is to describe the way that we collect, store, use, and protect data that can be associated with you or another specific natural or juristic person and can be used to identify you or that person.

2. Personal and Business Information Collection and Use
If you choose to use our services, then you agree to the collection and use of information in relation to this privacy policy. This applies to visitors to our website and customers who have ordered products or services from us. We may use your personal data to fulfil our obligations to you.

The information provided by you as a user of our services, are used to effectively communicate with and/or identify you. This information includes (but are not limited) your Name, Phone Number, Email address and Postal or Business Address.

Your personal information is not shared with any external parties (person or business) for whatever reason, without your written consent.
Personal data excludes any details about yourself which you voluntarily have made public on any blog, chat room, classifieds, community page or discussion boards.

2.1 The right to edit and remove information
You may choose to correct or update the personal data you have submitted to us by contacting us via email or via the website. You are entitled to a right to be forgotten. We will delete any personal data that you don’t want us to have. You must submit your request to update or remove your personal data to our data administrator directly.

3. Security
In conjunction with the developer of our website, we take the security of personal data very seriously and always do our best to comply with applicable data protection laws. We will implement and maintain appropriate technical and organisational measures to protect the security and confidentiality of the personal data. Our website is hosted on a secure server environment that uses various advanced security measures to prevent interference or access from outside intruders. All personal data is securely stored in our customer database. We authorise access to personal data only for those employees who require it to fulfil their job responsibilities.

3.1 Password Policy
We do not store passwords anywhere. All password are automatically hashed with a SALT value when passwords are changed, only the hashes are stored in the database. This means that the original password entered is unknown.

3.2 Encryption
Transport layer encryption is used to protect all connections to and from websites with SSL certificates (HTTPS).

4. Data Policy

4.1 Cookies
Cookies are small files that store selective data on the web browser platform (on your computer’s hard drive).
All cookies created by this website are anonymous except for the Sign In cookie which stores your sign in email address on your device to enable you to sign in faster the next time. No cookies created by this website software store passwords or any personal information about the user.

Cookies are typically used to enhance your online experience by remembering some settings and preferences. These cookies are completely harmless.
You may change the settings on your browser to refuse or prevent the use of "cookies". While most browsers are initially set up to accept cookies you can reset your browser to refuse all cookies or indicate when a cookie is being sent.

4.2 Database Storage
This website stores its data in a SQL database. This database is located on a secure server. Various levels of security are in place following best practices as published by industry leaders such as Microsoft.

4.3 Log Data
This website logs diagnostic data to the web server. This log data is typically used for tracing code execution to assist with software diagnostics and maintenance purposes. The log data is completely secure and only authorized and authenticated staff has access to the log data. User are identified in the log data by name or email address only, but no personal information is stored in the logs. All log data are tagged with time stamps.

4.4 Backup Policy
We implement disaster recovery procedures where appropriate. All backups are for internal purposes to protect and retain data. Backups are encrypted and then stored on dedicated backup servers that are located within the borders of the Republic of South Africa.

5. External parties

5.1 Links to other sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the privacy of information on these sites.

5.2 Data collection for web usage statistics
We use Google Analytics and Bing Webmaster to monitor anonymous traffic on the public side of this website. We do not have any control over data collected by Google Analytics and Bing Webmaster – please refer to individual 3rd party privacy statements. We adhere to both Google and Bing Terms of Service.

The website usage and page hits of authenticated (known) users are being tracked by proprietary software on this website and is used to better understand product demand and customer requirements. Any such web usage information is confidential and only visible to authorized personnel and will not be shared to any 3rd parties.

6. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

7. Governing law
The contents of this Privacy Policy shall be governed by the laws of the Republic of South Africa.

8. Contact us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

We use cookies to improve your experience on our website. By continuing to browse, you agree to our use of cookies. See our Privacy Policy.
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